Privacy Policy
REALIZE COWORKING
Last updated: May 4, 2026
This is an English translation provided for convenience. In case of any discrepancy, the Portuguese version prevails.
REALIZE COWORKING, a private legal entity registered under CNPJ No. 16.582.647/0001-09 and headquartered in Brazil, is responsible for processing the personal data of its clients, users and visitors.
This Privacy Policy explains, clearly and transparently, how your personal data is collected, used, stored and protected under Law No. 13,709/2018 (Brazil’s General Data Protection Law – LGPD).
1. KEY DEFINITIONS
To help you understand this Policy:
- Personal data: any information that identifies or could identify a person
- Data subject: the individual to whom the data refers
- Processing: any operation performed on personal data
- Controller: REALIZE COWORKING, responsible for decisions about data processing
2. DATA WE COLLECT
2.1 Data provided directly by you
We collect data when you:
- Fill out forms
- Contact us via WhatsApp, phone or email
- Request proposals or sign up for services
Data collected:
- Full name
- Phone number (including WhatsApp)
- Company and job title (when applicable)
- Contractual and business information
2.2 Data collected automatically
When you browse our digital channels:
- IP address
- Browsing and interaction data
- Device and browser type
- Cookies and digital identifiers
3. PURPOSES OF PROCESSING
Personal data is used for:
- Sales and customer support
- Communication with clients and leads
- Sending proposals and finalizing agreements
- Managing the contractual relationship
- Marketing and relationship initiatives
- Behavior analysis and service improvement
- Compliance with legal and regulatory obligations
4. LEGAL BASIS FOR PROCESSING
REALIZE COWORKING processes personal data based on:
- The data subject’s consent
- Performance of a contract or pre-contractual steps
- Compliance with a legal or regulatory obligation
- Legitimate interest, respecting the data subject’s rights
5. DATA SHARING
Your data may be shared with third parties when necessary to operate our services, including:
- Communication platforms (such as the WhatsApp Business API)
- Customer service and CRM systems (such as Chatwoot)
- Analytics and marketing tools (such as Google Analytics and Meta Pixel)
- Essential service providers
All partners are selected based on security criteria and compliance with applicable law.
6. INTERNATIONAL DATA TRANSFERS
Some of the vendors used by REALIZE COWORKING may store and process data on servers located outside Brazil.
In these cases, we take measures to ensure that processing follows adequate security and data protection standards, in compliance with the LGPD.
7. USE OF WHATSAPP AND DIGITAL CHANNELS
By contacting REALIZE COWORKING via WhatsApp or other digital channels, you acknowledge that:
- Your data may be processed for customer service and support
- Conversations may be stored for record-keeping and service improvement
- Automations and technology integrations may be used
Use of WhatsApp is also subject to the platform’s own policies.
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies, including Google Analytics and Meta Pixel, to:
- Monitor website performance
- Understand user behavior
- Personalize content and advertising campaigns
You can set your browser to refuse or delete cookies at any time.
9. DATA STORAGE AND RETENTION
Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, including:
- Lead data: until a deletion request or for a reasonable relationship period
- Client data: for the term of the agreement and afterward, as required by legal obligations
- Tax and contractual data: for the period required by applicable law
10. DATA SECURITY
REALIZE COWORKING adopts appropriate technical and organizational measures to protect personal data against:
- Unauthorized access
- Data leaks
- Improper changes
- Loss or destruction
11. YOUR RIGHTS
Under the LGPD, you may:
- Confirm whether your data is being processed
- Access your personal data
- Correct incomplete or outdated data
- Request anonymization, blocking or deletion
- Withdraw your consent
- Request data portability
To exercise your rights, contact us by email:
12. DATA PROTECTION OFFICER (DPO)
REALIZE COWORKING’s data protection officer can be contacted by email:
13. CHANGES TO THIS POLICY
This Policy may be updated at any time for improvements and legal compliance. The latest version will always be available on our official channels.
14. CONTACT
If you have any questions, requests or need information about this Policy:
By using our services, you acknowledge and agree to this Privacy Policy.